Bills get paid on time when the reminder has the right amount, and outages hurt less when customers hear first.
Water districts, electric cooperatives, internet and cable providers send the same two messages every month: here is your bill, and here is what's happening to your service. SMS Philippines turns your billing export into personalized reminders, adds an automated voice call for accounts about to be disconnected, and lets you warn whole barangays about scheduled interruptions in minutes.
METROWATER
Verified business
Export the month's bills with columns like Account Number, Amount and Due Date. Write one message with placeholders and upload the file, up to 20,000 rows at a time. Every subscriber gets their own figures, and you get a results file showing what was sent to whom.
For accounts past due, run an Automated Voice campaign that calls each subscriber and reads the amount, due date and payment options aloud. Outcomes like answered, no answer and busy are logged per account, so your field team only visits the ones who never picked up.
Keep subscribers in contact groups by barangay, feeder or node. When maintenance is scheduled or a line goes down, broadcast to just the affected group with the expected restoration time, and see the recipient count before you send.
Create a recurring campaign for each billing cycle: a reminder five days before due, one on the due date and a follow-up after. It repeats every month without anyone setting alarms, in Manila time, with a plain-English summary of the schedule.
Plain text, no emojis, amounts written as PHP. Exactly how they'll arrive.
METROWATER
Hi Juan, your Metro Water bill of PHP 1,240.50 for account 0012-3345 is due on Oct 20. Pay via GCash, Maya or any partner outlet. Metro Water District
METROWATER
Advisory: water service in Brgy. Buhangin will be interrupted on Oct 19 from 10 PM to 4 AM for pipeline repair. Please store water in advance. Metro Water District
METROWATER
Reminder: account 0012-3345 has an overdue balance of PHP 1,240.50. Please settle by Oct 25 to avoid disconnection. Call (082) 308 0016 for assistance. Metro Water District
Create a free account, send as Zenglobal today, and register your own sender name when you're ready. Pay as you go from ₱0.75 per credit.